Rechat rolls out Service Network to connect agents with vendors

Rechat has launched its new Service Network — allowing brokerages to manage mortgage, title, insurance and other providers while giving agents the ability to introduce those providers to clients.

The service is available to all Rechat users starting today.

Operators define which providers appear and how they are positioned while agents can choose when to introduce them to clients, the company said.

“The industry has long treated ancillary services as a CRM checkbox or a manual referral,” said Shayan Hamidi, CEO at Rechat. “Service Network was built to solve that breakdown at scale by embedding service engagement directly into the workflows agents use every day.

“It turns service introductions from an inconsistent experience into a reliable one for every client.”

Nest Realty founder Jonathan Kauffmann called having trusted vendors integrated right into daily workflows a huge win.

“We’re thrilled to see Rechat launch Service Network,” he said. “It takes the guesswork out of the process for our agents and makes it incredibly easy for them to connect clients with the right pros at exactly the right time.”

Research shows how consistently clients get connected to providers varies widely across brokerages offering the same services, according to Rechat.

Leaders said the difference is rarely the quality of the provider but whether the brokerage has designed a system that makes it easy for agents to connect clients with providers at the right moment.

“Every brokerage has a trusted network. What most don’t have is a system to put that network in front of clients consistently,” said Audie Chamberlain, Rechat’s vice president of strategic growth and communications. “That’s the problem Service Network solves and it’s the kind of infrastructure our operating system can own.”

This article was generated using HousingWire Automation and reviewed by a HousingWire editor before publication. The system helps convert company announcements and industry data into HousingWire-style news coverage.